Warranty Claims/ Returns
90 DAY WARRANTY
Florida Man Tig Rigs, LLC warranty policy is good for 90 days after the date of delivery. This warranty is non-transferable and good for the original purchaser only. The warranty covers craftsmanship and quality defects. It does NOT cover product damage due to abuse, neglect, laying on a hot weld, modifications, over-flexing/ improper flexing of the torch head, or stripping/ cross threading the threads inside of the torch head. Nor does the warranty cover theft or vandalism.
If your product fails or needs replacement within the 90 day time frame, please fill out the form for replacement. Please include your order number and written description of the problem(s) the tig rig/ torch head is having. Photo/ video evidence of damage is required when filing a claim.
Florida Man Tig Rigs, LLC has the right to refuse warranty work if it's believed that the damage was caused by anything other than quality or craftsmanship defects. If your claim is approved you will receive a notification with tracking information when your replacement parts ship. Replacement parts may take up to 5 business days to ship.
Florida Man Torch Heads
It is imperative that you, the purchaser, break in the torch head before flexing. Do NOT bend the torch head as soon as you open the box. You need to ensure that the torch head is HOT before flexing/ bending. There is a chance that the torch head could break if bent when cold. Failure to follow this information could result in a broken torch head and voided warranty.
Return Policy
Florida Man Tig Rigs, LLC will accept returns if you received the wrong color tig rig or leather handle.
All other tig rig and leather handle returns will be accepted within 15 days of delivery with a 20% restocking fee. Purchaser must pay return shipping. Tig rigs must be in the original box with the zip tie unbroken. Leather handles must be in the original box and packaging.